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INTERVIEW

         Harry Craemers       Leadership is a
                              journey, not a
Businessman and Professor     destination
    at the Kellogg School of
                 Management

      Mr. Craemers, you will be one of the                                   people, no matter whether they work
high profile speakers at the prestigious                                     for you, whether they work with you
Macedonia Economic Summit 2015 in                                            or whether they are even your bosses.
Skopje, in mid-November. Let us start                                        I think the best leaders are the people
by defining leadership. One of the defi-                                     who can lead up and who can influence
nitions I like the most is the one given                                     the people above them.
by Sir Alex Ferguson, former manager
of Manchester United soccer club, who                                              You have an impressive business
has said: “My job was to make everyone                                       career portfolio. You were CEO of Bax-
understand that the impossible was                                           ter, a global multi-billion healthcare
possible. That’s the difference between                                      company. What would you point out
leadership and management”. What is                                          as key lessons from the top manager’s
your definition of leadership?                                               perspective?

                                      H. Craemers: I actually very much         H. Craemers: Whether I was in a
                                  like Sir Alex Fergusson’s comment. I       lower management, a higher manage-
                                  was smiling when I read that because       ment position, when I was the CEO
                                  when I think of the definition of lead-    and chairman of Baxter International
                                  ership sometimes I start off with what     and even today as an executive part-
                                  is not. In other words if you are a        ner for Madison Dearborn and Part-
                                  leader in my mind, it is not about, “I     ners, where we own twenty companies
                                  have to have people working for me.”       around the world and I sit on eight dif-
                                  Some people will say, I would like to be   ferent boards, I actually find interest-
                                  a leader but right now I can’t because     ing that from a perspective of leader-
                                  I don’t have anybody reporting to me.      ship the two most important things, I
                                  And I always tell whether it’s a student   think literally, are what I call People
                                  or executive, that leadership has noth-    and Communication. What the word
                                  ing to do with titles and organizational   People means to me is the idea to be
                                  charts, leadership has everything to do    able to attract, recruit, develop and
                                  with influencing people to do things       that’s getting open, honest, continu-
                                  they wouldn’t ordinarily do. Тhe chal-     ous, feedback and development and
                                  lenge of leadership is to influence peo-   retention of the team; and when I say
                                  ple and that is your ability to relate to  the word Communication I mean ef-
                                                                             fective communication so that every
leadership has nothing to do with                                            single person on the team whether
                                                                             they are summer intern, whether they
titles and organizational charts,                                            are clerical person or an executive
                                                                             vice president, everybody understands
leadership has everything to do with                                         what we are trying to do, why we are
                                                                             trying to do it, how they fit in and they
influencing people to do things they                                         are encouraged. Тhe leader is not try-
                                                                             ing to be right – we are trying to do the
wouldn’t ordinarily do

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