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MEGA INTERVIEW

30 countries and the sales in foreign       part of the former Eastern bloc, are
markets account for around 60% of to-       considered to have an enormous poten-
tal sales. Tell us something more about     tial and we are currently considering
this business strategy. What were the       several projects for them.
biggest obstacles and achievements in
its implementation?                            The US market, however, where the
                                            placements of Alkaloid grow from year
   Z. Mukaetov: Our focus on exports        to year, gives an extraordinary opportu-
is the path to our growth and develop-      nity for sustainable development if you
ment. Through our 14 branches and 4         have a product with high quality, added
representative offices in Serbia, Mon-      value, if you choose a smart strategy
tenegro, Bulgaria, Kosovo, Bosnia and       and real partners.
Herzegovina, Croatia, Slovenia, Switzer-
land, Albania, Turkey, Russia, Ukraine            I do not think there is anyone com-
and the United States, all operated         ing from the countries of the former
from the base in Macedonia, Alkaloid        Yugoslavia who does not know Caffetin
currently places over 60% of its produc-    and Becutan. Alkaloid knows how to
tion in over 30 countries worldwide. We     make brands. What is your definition of
have overcome the disadvantage of the       a good brand and how to produce it?
small Macedonian market through the
exports. On the markets in the region          Z. Mukaetov: Nowadays, amid the
we place 35% of our production, 17% are     rapid flow of information, consumers
exported to the European Union Mem-         do not interact with anonymous prod-
ber States, 7% in Russia and the CIS, and   ucts, but rather build relationships
2% in the USA.                              with brands in which they identify their
                                            own values. For a brand to thrive in any
   Each market has its own specific fea-    market, it must continually fulfill its
tures and it is important each of them      promises and to guarantee consistently
to be approached individually. In order     high quality. The leading brand of Alka-
to be competitive in any market, it is      loid - Caffetin enjoys a high index of rec-
necessary to invest in the local staff, in  ognition among consumers. The eleven
the product portfolio and in the mar-       billion pills sold are the reason why
keting. The struggle to penetrate new       Alkaloid continuously invests in the ex-
markets is not at all easy and requires     pansion of the portfolio, so in the past
constant monitoring and harmoniza-          10 years we have introduced four new
tion with legal regulations specific to     extensions from various indications ar-
each market. Depending on the specific      eas. Leader in the number of extensions
market conditions, we define the coun-      in the pharmacy segment is our brand
tries of interest, as well as the forms of  Prokulin, introduced in 1967, which
investment, and we specialize in specif-    over the last decade has grown into a
ic product groups and forms of partner-     complete line for eye care not only in
ships through which we differentiate        Macedonia but also in the region. From
against other market participants.          among the newer brands, I would men-
                                            tion Block Max as a rising star, which
       What are the plans and expecta-      has become the favorite medicine in the
tions for the future, which markets you     domestic medicine cabinets of the end
will pay particular attention to?           users, in 6 years since its introduction.
                                            In the cosmetics segment I would defi-
   Z. Mukaetov: At the moment, partic-      nitely single out Becutan which is the
ularly interesting and under-exploited      absolute leader in children’s cosmetics:
potentials in the segment of the Euro-      it is a synonym for tradition, consistent
pean Union for me are the markets of        quality, trust and loyalty. Since it ap-
New Europe: Poland, Romania, Czech          peared on the market in 1978 to date,
Republic and Slovakia which, although       150 million pieces of product from

20 October 2016
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