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In the focus BRAUNBKRINIKGA
proved is provided as a weighted value of of the possibilities is to divide the salary
the quantities and prices (interest rates) of costs for directly engaged staff, by a cer-
all sources of funds. In addition, the price tain measurement unit, for example, the
of sources of funds may be calculated in number of minutes for a specified amount
more detail in accordance with the matu- of time. This will provide a cost / minute
rities (short-term and long-term sources), ratio that will be used for further calcula-
currencies (in denars and in foreign cur- tions of unit costs, depending on the time
rency) or by another criterion important of processing of certain product.
for the bank.
In the calculation of the personnel
Deposit products have opposite charac- costs, the largest dilemma is whether to
teristics to the credits. Banks attract de- take into account only personnel costs of
posit products in order to place them and the staff that is directly involved or to in-
to acquire certain margin along the way. clude also the personnel costs of the sup-
The price of attracting deposits depends plementary units. Both options are viable,
on: the interest rate at which those funds but regardless of the ultimate selection,
could be invested, reserve requirements it is needed to implement a fair coverage
and insurance costs, liquidity of the mar- so that all the participants in the business
ket, risk and other factors. Depending on should be motivated and aware about the
each of these factors, the price for obtain- costs related to their work, which would
ing deposits may vary. enable control over costs.
Personnel costs of the banks represent In the modern world no activity can be
a significant portion of the total costs. envisaged without IT. Banks use various
Banking industry is basically labor-inten- applications, both for front and back of-
sive and in practice requires direct com- fice. One way to include and allocate these
munication with the clients, in spite of costs is by calculating all the costs associ-
the development of IT. Personnel costs of ated with all the applications, hardware,
banks usually represent about half of the licenses, telecommunication lines etc.,
total administrative costs. Costs associat- and to allocate them proportionally by
ed with the personnel may be shown by us- products, transactions or organizational
ing certain measurement unit, most com- units.
monly as human factor costs per certain
unit of time. There are several options for indirect costs
calculation of the cost of employees. One Apart from the direct costs that are di-
rectly linked with banking products and
services, banks also face indirect costs
that can not be directly linked with a par-
ticular product or service. Such costs are:
costs of supplementary units, costs for de-
preciation of the equipment that is jointly
used, marketing and PR costs, etc.
Costs of supplementary units are in-
direct cost for the products and services.
Such units are: accounting unit, R&D unit,
internal control unit, risk management
unit, HR unit, marketing unit etc.
Cost for depreciation of the equipment
that is jointly used and of the buildings
should also be covered by the revenues.
These costs are calculated on the basis
of accounting standards set by regula-
tion, but their distribution by products
and services, could also be done follow-
ing different criteria, for example by busi-
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