Page 49 - Ekonomija i Biznis_May 2016.indd
P. 49

In the focus                                                                                                                                     BANKING

                                                                                                  (photo: http://businesstech.co.za/)  plan and effective assets for control of
                                                                                                                                       its implementation.
In accordance with the research conducted
                                                                                                                                          As a result of the application of the
   by Deutsche Bank Research, 2011, by 2020                                                                                            increasingly complex technology, sev-
                                                                                                                                       eral types of operative risks particu-
  it is expected that the migration towards                                                                                            larly become more intense in condi-
                                                                                                                                       tions of e-banking:
electronic, online banking will reach 60% of
                                                                                                                                          » risk of security of systems and
                   the EU population                                                                                                   transactions (including the security
                                                                                                                                       of data and identification). Threats
                               other hands, there are risks that refer                                                                 can be caused both inside, as well as
                               to automation, security and privacy of                                                                  outside the system and they may have
                               financial transactions.                                                                                 serious financial, legal and reputation
                                                                                                                                       implications for the bank. Usually in
                                   Strategic risk, as a risk with wider                                                                practice the reasons that may lead
                               range, according to its nature repre-                                                                   to impairment of the security of the
                               sents one of the most important risks                                                                   system, are classified in three catego-
                               in e-banking. The strategic decisions                                                                   ries: impaired security of the system
                               that need to be adopted by the highest                                                                  with a serious criminal goal, impaired
                               managing authorities in the bank may                                                                    security caused by ordinary, casual
                               have the greatest implications on all                                                                   hackers and impairments caused by
                               other risks. The automated process-                                                                     omissions in the creation of the very
                               ing of transactions (straight-through                                                                   system;
                               processing, STP) increases the need
                               of organizational, structural and op-                                                                      » risk in the maintenance of conti-
                               erative adaptability. In conditions of                                                                  nuity in the availability of the internet
                               fast technological changes, the in-                                                                     (against viruses, hacker and similar
                               creasing interbank competition and                                                                      hazardous events) as an asset for fi-
                               emergence of new participants in the                                                                    nancial transactions. Full utilization
                               financal markets, the inappropriately                                                                   of the contributions of the e-banking
                               planned or implemented strategy may                                                                     services is achieved only with its 24/7
                               expose the bank to significant risk.                                                                    application;
                               The banks can respond to strategic
                               risk only with a clear strategy, which                                                                     » risk of use of outsourcing. Banks,
                               will consider all effects of e-banking                                                                  primarily, due to lower costs or a lack
                               and will be transferred to all relevant                                                                 of expertise, especially in conditions
                               business units, with a clear business                                                                   of e-banking, often separate part of
                                                                                                                                       the banking activities, that is, they
                                                                                                                                       use outsourcing services. The poten-
                                                                                                                                       tially decreased control of the specific
                                                                                                                                       business activities may create signifi-
                                                                                                                                       cant material risks for the bank;

                                                                                                                                          » risk of non-existence of a suffi-
                                                                                                                                       cient capacity to meet the demand of
                                                                                                                                       e-banking products. The insufficient
                                                                                                                                       assessment of the potential users of
                                                                                                                                       e-banking products and services may
                                                                                                                                       cause significant financial and repu-
                                                                                                                                       tation damages for the bank due to
                                                                                                                                       inappropriately configured or tested
                                                                                                                                       system;

                                                                                                                                          » legal risk due to inappropriate
                                                                                                                                       protection of the client’s privacy. The
                                                                                                                                       banks that will not manage to provide
                                                                                                                                       protection of privacy of their clients,

                                                                                                                                       May 2016                                   49
   44   45   46   47   48   49   50   51   52   53   54