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The forecasts of the economic researchers are also positive, and an economic re-
covery is already noticeable in Austria. Unemployment rates are falling, and growth
rates are rising again. At the time, it can be assumed that Steiermärkische Spar-
kasse will also be able to achieve the planned figures and therefore we are in a bet-
ter situation, than we were a year ago
economic situation is a lot better. The of the future in the banking business
forecasts of the economic research- is still digitalization. Omnichannel
ers are also positive, and an economic banking strategies and hybrid models
recovery is already noticeable in Aus- becoming more important and will be
tria. Unemployment rates are falling, a basic requirement soon. Our cus-
and growth rates are rising again. At tomers already have access on a wide
the time, it can be assumed that Stei- range of digital channels. Together
ermärkische Sparkasse will also be with Erste Group we have one of the
able to achieve the planned figures most innovative online banking sys-
and therefore we are in a better situa- tems in Europe. It is our aim to of-
tion, than we were a year ago. fer this service in the entire Western
Balkans region. Together with the
Regarding the future of the bank- colleagues of the integrated bank, we
ing business, what are, in your view, will work on the implementation and
the most remarkable trends that will other important milestones.
shape the future?
G. Bucher: One of the key words Zoran Jovanovski
july/August 2021 347

